Job Opportunity: Housing Stabilization Case Manager
The Housing Stabilization Case Manager will provide housing focused case management services to homeless individuals and families and families experiencing violence. The Case Manager will provide a continuation of services with those households that are permanently housed in the community. The Case Manager is responsible for providing regular follow-up meetings in participant’s homes as needed based on their acuity level and need and for linking them to community-based services that promote personal safety and self-sufficiency.
- Meet with each individual or family before they move to permanent housing to conduct an initial needs assessment and lethality assessment, develop personal safety plans and provide an in-depth orientation to resident rights and responsibilities.
- Assess individual and families’ needs and strengths and collaboratively develop individual goals.
- Collaborate with the Samaritan House Housing Locator and local Property Managers to secure permanent housing.
- Once permanently housed, collaboratively develop housing stabilization plans and strategies that create self-sufficiency and promote safety.
- Update safety plans and housing stabilization plans weekly, bi-weekly or as needed based on acuity; work with each individual or family to eliminate barriers that impede housing stability using SPDAT assessments.
- Develop knowledge of community resources, utilize advocacy skills and teach self-advocacy so individuals or families can expand their use of resources in the community.
- Teach practical skills such as budgeting, credit repair, and financial management to improve housing stabilization outcomes.
- Encourage individuals or families to attend voluntary education and support groups, family networking and other community-based groups.
- Provide supportive, short-term counseling to promote healing from the effects of domestic violence, sexual assault, human trafficking, and homelessness.
- Utilize Samaritan House teamwork to support families’ needs through consultations and referrals for child & youth therapeutic services and victim advocacy supportive services.
- Work directly with volunteers and student interns; assist with supervision, retention and appreciation efforts.
- Complete all required internal and external reporting accurately and on time.
- Participate in community collaboration groups and represent the organization to others as requested.
- Provide support and coverage for other direct service needs including but not limited to intake shifts, as needed.
- Other duties as assigned.
- Bachelor’s Degree in Human Services or related field and experience working with families in crisis.
- Valid Virginia Driver’s License
- CPR certified with adults and children within six months of hire
- Knowledge of and adherence to agency mission, policies and procedures, including Code of Conduct and mandatory reporting requirements.
- Knowledge of dynamics of domestic violence, sexual assault, human trafficking and homelessness.
- Knowledge of team model of practice.
- Knowledge of human development theory across the lifespan.
- Knowledge and application of group dynamics theory and practice.
- Knowledge of a wide range of models of practice in counseling and advocacy (feminist, humanist, empowerment models).
- Skills in establishing non-victimizing rapport with families.
- Excellent written and oral communication skills with families, staff and interagency professionals.
- Skills in gathering, interpreting and compiling information about families and resources in the community.
- Skills in teaching adults and supervising volunteers.
- Ability to work effectively in crisis situations, utilizing the teamwork model of practice.
- Ability to plan and manage own work activities and seek and use supervision effectively to increase skills and knowledge.
- Ability to represent agency in public speaking and in community coalitions.
- Ability to maintain and keep records current and complete statistical reports in a timely manner.
Required Physical Skills
- Ability to lift 25 pounds
- Ability to operate a motor vehicle (car, truck, and/or van)
- Ability to walk, climb, and reach
- Ability to conduct and attend meetings
Salary: Based on experience and qualifications. This is a full-time position with benefits. Samaritan House is an equal opportunity employer.