Job Opportunity: Residential Coordinator
Position Summary: The Residential Coordinator is responsible for the daily operations and service delivery of the residential program. The coordinator is responsible for maintaining a secure and safe atmosphere for program participants to stabilize and develop coping skills, ensuring residents are adhering to program policies, and working with residents on life and behavioral skills as they arise in the domestic sphere.
- Promote a sense of community by teaching and modeling cooperation, respect, and responsibility in the residential living environment; encouraging residents to interact with one another and creating opportunities for residents to develop healthy relationships and boundaries.
- Participate in the weekly Anti-Trafficking and Direct Services case review at the Samaritan House.
- Serve as point of contact for house needs surrounding maintenance and repairs, keeping direct service teams updated on any property needs.
- Assist clients with the development of life skills such as grocery shopping, conflict resolution and the completion of day to day household chores.
- Facilitate monthly (or more frequently based on need) house meetings for residents at each shelter site.
Attend training on human trafficking, domestic violence, sexual assault, ethical/professional boundaries and practices, organization policies and procedures, etc.
- Ensure residents are abiding by Samaritan House Residential Rules and Regulations; issuing warning and exit letters.
- The Residential Coordinator is expected to use good judgement when interacting with clients knowing when to refer the client to their case manager.
- Other duties as assigned.
- Prefer a master’s degree in social work, gender or women’s studies, counseling or other related disciplines. A minimum of a B.A. or B.S. degree in social work, gender or women’s studies, counseling or other related disciplines with two-years of experience working with victims of human trafficking or sexual assault.
- Working knowledge of issues as they relate to sex and labor human trafficking.
- At least one-year experience in crisis intervention work with victims of violence.
- Valid Virginia Driver’s License
- CPR certified with adults and children within six months of hire
- Knowledge of and adherence to agency mission, policies and procedures, including Code of Conduct and mandatory reporting requirements.
- Knowledge of dynamics of sexual and domestic violence and human trafficking.
- Knowledge of human development theory across the lifespan.
- Knowledge and application of group dynamics theory and practice.
- Knowledge of a wide range of models of practice in counseling and advocacy (feminist, humanist, empowerment models).
- Versed in the principles of empowerment and able to demonstrate this in all interactions with clients and staff.
- Ability to read, write and communicate in English.
- Ability to work within a team model of service delivery, demonstrating sound judgement, ethical standards and professional boundaries.
- Demonstrated ability to follow directions, with thorough working knowledge of house management and home safety standards in a residential neighborhood setting.
- Ability to understand needs and behaviors of human trafficking survivors or other highly traumatized populations.
- Must be creative, assertive, energetic and flexible.
Required Physical Skills:
- Ability to operate a motor vehicle; a car, truck, and van
- Ability to use a computer and telephone
- Ability to conduct and attend meetings
- Ability to lift 25 pounds
- Ability to walk, climb and reach
Salary: Based on experience and qualifications. This is a full-time position with benefits. The hours of operations are 2 p.m. to 10 p.m., Monday through Friday.