Job Opportunity: Weekend Intake Coordinator
Position Summary: The incumbent is primarily responsible for providing emergency intervention by responding to calls from the Coordinated Crisis Response Hotline from 7 am to 3 pm or 2 pm to 10 pm shifts. The incumbent is also responsible for the oversight of emergency shelters during their shift. This includes shelter visits, crisis intervention and immediate enforcement of house rules and guidelines that pose a threat to the health and well-being of other residents as well as emergency intakes for victims of domestic violence, sexual assault or human trafficking.
- Respond to crises as they arise at emergency housing locations. Apprise supervisory back-up staff of all emergency situations in shelter as soon as possible and complete incident report.
- Perform all procedures related to communication across shifts.
- Perform office duties including documentation, record keeping and reporting in Electronic Case Management System.
- Provide transportation (taxi, etc.), placement, referrals and information as appropriate.
- Visit all shelters as designated by the Regional Coordinated Crisis Supervisor during their shift.
- Be located on Samaritan House property during the hours of the shift.
- Maintain and update priority list of clients who are seeking emergency housing services.
- Maintain census of clients and submit maintenance request for emergency housing as needed.
- Other duties as assigned.
- A minimum of a B.A or B.S. social work, counseling, criminal justice or other related disciplines or working towards degree in related field.
- At least one year experience in crisis intervention work with victims of domestic violence, sexual assault, human trafficking and homelessness or other related disciplines.
- Working knowledge of issues as they relate to domestic violence, sexual assault, human trafficking and homelessness.
- Versed in the dynamics of domestic violence, sexual assault, human trafficking and homelessness and current teachings on power and control as articulated in the domestic violence literature.
- Versed in the principles of empowerment and able to demonstrate this in all interactions with clients, volunteers and staff.
- Ability to read, write and communicate in English.
- Ability to work within a team model of service delivery.
- Ability to use a computer and a telephone.
- Possess reliable transportation.
- Possess a valid Virginia Drivers License and a reasonably clean driving record.
- Current CPR card.
Required Physical Skills:
- Ability to lift 25 pounds.
- Ability to operate a motor vehicle, a car, truck and/or van.
- Ability to walk, climb and reach.
- Ability to conduct and attend meetings.
Salary: Based on experience and qualifications.
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