The Coordinated Crisis Response (CCR) provides comprehensive, wrap-around crisis services to victims of domestic violence, sexual assault, stalking, and human trafficking. The CCR offers the following wrap-around services to individuals escaping violence:
Trained Hotline Counselors are available 24/7 on our crisis hotline for individuals affected by violence.
Services focus on providing crisis intervention and emotional support to callers in crisis, including safety planning, information, and referrals.
Emergency Shelter Placement
Emergency shelter is available for victims of domestic violence, sexual assault, human trafficking, and stalking.
24-Hour Victim Advocacy
An On-Call Crisis Counselor is available 24/7 to respond to victims of domestic violence, sexual assault, human trafficking, and stalking, and their family members/friends to provide support, information, and advocacy. Hospital, law enforcement, and magistrate/courts accompaniment for protective orders are also available.
The CCR serves the cities of Chesapeake, Franklin, Norfolk, Portsmouth, Suffolk, Virginia Beach, South Hampton, and the Isle of Wight Counties. This hotline is a partnership between Samaritan House, YWCA, H.E.R. Shelter and The Genieve Shelter.
Hours of Operation:
Monday-Friday 8:00 a.m. – 7:00 p.m.
The Regional Housing Crisis Hotline is the starting point for anyone who is experiencing a housing crisis throughout Greater Hampton Roads and in need of shelter, case management, and related services and/or community resources.
Not sure if you are experiencing a housing crisis? Ask yourself these two questions:
- Are you living on the street or in an emergency shelter?
- Have you received an eviction notice from your landlord?
If you answer “yes” to either of these questions, please call the Regional Housing Crisis Hotline. Hotline staff will work to connect you to available services with local providers. An intake specialist will interview you to determine which referral makes the most sense, based on your situation and what’s available in the community. The Hotline does not provide any direct financial assistance.
For other human service needs in Hampton Roads, please dial 2-1-1.
National Hotline Resources
For those outside of Hampton Roads and the Southeast Virginia region, you can access helpful resources for domestic violence, sexual assault, human trafficking and homelessness by contacting the following:
National Domestic Violence Hotline at 1-800-799-7233 (SAFE) or 1-800-787-3224 (TTY) | [More Info]
National Sexual Assault Hotline (RAINN) at 1-800-656-HOPE (4673) | [More Info]
To Report a Tip of Suspected Human Trafficking Activity, call 1-866-347-2423 | [More Info]
National Coalition for the Homeless – Website & More Info