Know Your Rights

 

It is the policy of Samaritan House to provide all our services free from discrimination regardless of race, gender, ethnicity, national origin, age, familial status, disability, religion, sexual orientation, gender identity or expression, mental or physical disability, political affiliation or past participation in the discrimination complaint process. If you believe you have been discriminated against and your rights have been violated, you can file complaints.

Fair Housing Complaints: You can file a complaint by contacting the Housing Discrimination Hotline toll-free at 1 (800) 669-9777 or you can file a complaint online HERE. 

Department of Housing and Urban Development, Room 5204, 451 Seventh St. SW, Washington, DC 20410-2000. 

 

Discrimination Complaints Related to Domestic Violence and Sexual Assault Services:  Contact the Virginia Department of Criminal Justices Services DCJS Main Line at 1 (804) 786-4000. 

Department of Criminal Justice Services, 1100 Bank Street, 12th Floor, Richmond, VA 23219.

 

Samaritan House Grievance Policy and Appeal Procedure

All program participants of Samaritan House will be treated equitably and with respect. In the event you feel you have been treated in a manner inconsistent with our written policies and procedures for the program you are currently participating in, you are encouraged to file a grievance. Please download this FORM and follow instructions.

 

Other Discrimination Complaints:  The U.S. Justice Department Office of Civil Rights investigates complaints from individuals or groups who believe they have experienced discrimination from an agency that receives funding from the Justice Department.  If you believe that you have experienced discrimination, you are encouraged to file a civil right complaint with the Office of Civil Rights HERE. 

A form can also be mailed to: Office of Civil Rights, Office of Justice Programs, U.S. Department of Justice, 810 Seventh Street NW, Washington, DC 20531.